Modern businesses need more than a CRM. They need connected sales, responsive customer service, intelligent marketing, AI-powered insights, and real-time customer data to deliver consistent experiences across every touchpoint.
Every organization has different priorities. Some need to improve sales performance, others focus on customer service, digital commerce, AI adoption, or analytics. Salesforce provides a connected platform that supports every stage of the customer lifecycle while enabling organizations to scale with confidence.
Our Salesforce portfolio covers solutions across sales, service, marketing, AI, commerce, integration, analytics, automation, and industry-specific business processes.
Manage leads, opportunities, forecasting, territory planning, and sales activities through a unified CRM platform that improves pipeline visibility and sales productivity.
Simplify quoting, pricing, billing, subscriptions, and revenue management while creating a faster and more consistent quote-to-cash process.
Collaborate with distributors, resellers, and partners using dedicated portals that simplify lead sharing, onboarding, and partner engagement.
Deliver connected customer support through intelligent case management, omnichannel engagement, knowledge management, and automation.
Coordinate technicians, work orders, schedules, and service appointments while improving field productivity and customer satisfaction.
Provide customers with secure portals where they can access information, submit requests, and resolve common issues independently.
Create personalized customer journeys across email, mobile, social, and digital channels using marketing automation and customer intelligence.
Support B2B marketing through lead scoring, lead nurturing, landing pages, and campaign automation that align marketing with sales.
Build a unified customer profile using Data Cloud to improve segmentation, personalization, analytics, and AI-driven engagement.
Create modern buying experiences across B2B and B2C channels with digital storefronts, order management, subscription commerce, and unified commerce capabilities.
Introduce trusted AI into customer engagement using Salesforce Agentforce and Einstein AI to automate routine work, improve recommendations, and deliver intelligent customer interactions.
Turn customer information into business intelligence with connected reporting, dashboards, predictive analytics, and Customer 360 insights.
Connect Salesforce with ERP, finance, HR, eCommerce, and third-party applications to create a unified technology landscape.
Build secure digital experiences for customers, partners, dealers, suppliers, and employees using Experience Cloud.
Reduce manual effort by automating approvals, workflows, documents, notifications, and business processes across Salesforce.
Extend Salesforce with custom applications that meet your unique business requirements while maintaining flexibility for future growth.
Protect customer data with enterprise-grade identity management, access controls, compliance monitoring, encryption, and governance capabilities.
Enable growing businesses with scalable CRM capabilities through Salesforce Starter Suite and Pro Suite, providing the foundation for long-term growth.
Strengthen customer relationships throughout the lifecycle, from onboarding and account management to retention and long-term success.
Choosing the right Salesforce solution is only part of the journey. Successful CRM initiatives require the right strategy, integration approach, governance model, and long-term support.
TechOrbit combines Salesforce expertise with enterprise integration capabilities, helping organizations connect Salesforce with SAP and other business-critical applications while building scalable, secure, and future-ready CRM environments.
Whether your goal is improving sales performance, modernizing customer service, introducing AI, or creating a unified customer experience, we help translate business objectives into measurable outcomes.
We provide Salesforce solutions across sales, service, marketing, AI, commerce, analytics, integration, automation, customer experience, security, and industry-specific business applications.
The right solution depends on your business priorities, customer engagement model, industry, and existing technology landscape. Our consultants help identify the most suitable Salesforce products based on your requirements.
Yes. We help organizations integrate Salesforce with SAP ERP and other enterprise applications to synchronize customer, sales, product, and operational data across business systems.
Yes. We implement Agentforce, Einstein AI, AI assistants, predictive analytics, and generative AI capabilities that improve productivity and customer engagement.
Absolutely. Salesforce supports sales, marketing, customer service, commerce, analytics, field service, customer success, and partner collaboration from a unified platform.
Whether you're exploring Salesforce for the first time or expanding an existing implementation, TechOrbit helps you identify, implement, and optimize the right Salesforce solutions for your business.
Live webinar
A 60-minute session for CIOs, IT heads and finance leaders planning an ERP or ECC move to SAP Cloud ERP.
SAP Qualified Partner-Packaged Solution | GROW with SAP
What you will take away
Manish ThakurSAP Pre-Sales Lead, TechOrbit Solutions. 20+ years in SAP.
