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Enterprise Content Management Services

Connect your documents with the SAP processes they belong to. 

Our OpenText xECM Service Offerings

Helping you plan, deploy, and run xECM in a way that fits how your team's work. 

xECM Advisory & Fitment Assessment

We review how documents are stored today, how they tie to SAP processes, and what users struggle with. You get a clear view of where xECM fits and what should move into it.

xECM Implementation for SAP

We set up xECM workspaces linked to SAP objects, customers, vendors, orders, projects, plants, and assets. We align SAP roles, metadata, and access points so users can manage documents directly from the SAP screens they already use.

xECM for Engineering & Asset Projects

We build engineering workspaces for drawings, manuals, and project documents. This includes revision control, approvals, and linking technical documents back to SAP PM, PS, and related areas.

Content & Archive Migration to xECM

We move content from file shares, older DMS systems, or SAP archives into xECM while preserving structure, retention rules, and audit traceability.

Integration With Archiving, ILM & VIM

We connect xECM with SAP data archiving, ILM-compliant storage, and VIM so users can see related documents, archived content, and invoices in one place.

xECM Support & Enhancements

We handle new workspaces, permission updates, metadata changes, performance checks, and coordination with SAP upgrades, archiving, ILM, and other OpenText components.

Bring your documents and SAP processes into one connected space.

Where OpenText xECM Helps Most

Content-heavy processes that need structure and traceability. 
In each case, the benefit is simple: fewer scattered files, clearer links to SAP objects, and an easier way to show “what happened and when”. 

CRM & Sales

Links proposals, contracts, and customer communication directly to accounts and opportunities.

Procurement & Suppliers

Keeps RFQs, bids, contracts, and vendor documents organized with clear access and approvals.

Plant Maintenance

Stores manuals, inspection reports, and service records alongside plant and asset data.

Quality Management

Manages inspection records, non-conformance documents, and certificates with clear traceability.

Projects

Centralizes project files, drawings, approvals, and change records in one place.

Human Resources

Secures employee files, policies, and training records with controlled access.

Logistics & Transport

Links shipping documents, customs paperwork, and delivery proofs to logistics activities.

Our Other Related Services


Data Archival

Document Management Services


VIM services

FAQs

SAP’s own document features can handle attachments, but xECM gives you structured workspaces, better search, records handling, collaboration, and deeper content life-cycle control across many processes.

Yes. Many organisations start with one area, such as contracts or projects, and then extend xECM to other parts of the business.

It may not replace them overnight, but it becomes the primary place for SAP-related documents. Over time, more critical content moves into xECM, reducing reliance on scattered shares.

xECM can work with the same OpenText archive and ILM-aware storage that you use for SAP data and documents, as shown in your DVM/ILM and storage analysis slides.